Inovelli
Unified Commerce Operations for Faster Fulfilment and Lower Costs
Inovelli + Systango: centralised inventory, automated fulfilment, and real-time decision-making with an integrated Zoho suite.
Outcome Snapshot
20%
lower operational costs via workflow automation and better coordination
15%
faster order fulfilment through streamlined inventory & shipping processes
10%
higher inventory accuracy, reducing stock mismatches
Real-time
dashboards & analytics for faster, data-driven decisions
Client
Inovelli is a US smart-home brand known for community-driven, feature-rich lighting and automation products. Scaling demand created complexity across inventory, fulfilment, and customer support.
Challenge
Multiple sales channels, manual handoffs, and scattered systems led to stock discrepancies, slower fulfilment, and lagging insights. Inovelli needed a unified operational stack with accurate inventory, faster processing, and live reporting.
Objectives
-
Centralise inventory across all sales channels to improve visibility and reduce discrepancies
-
Accelerate fulfilment by automating order processing and shipping operations
-
Enhance customer experience with stronger CRM workflows and quicker support
- Enable data-driven decisions with centralised analytics and reporting
What We Built
-
Zoho Inventory to sync multi-channel stock in real time and prevent over/stockouts
-
Zoho Books for invoicing, order-linked accounting, and payment tracking
-
Zoho CRM to centralise customer interactions across sales and support
- CRM + Inventory integration so teams see order status/history and fulfilment tracking in one place
Impact
20%
reduction in operational costs from automation and improved coordination
15%
faster order fulfilment through streamlined picking/packing and shipping steps
10%
improvement in inventory accuracy, cutting stock mismatches
Faster
decisions with real-time dashboards and consolidated analytics
Build Facts
Platform
Zoho Inventory
Zoho CRM
Zoho Books
Zoho Analytics
Focus
multi-channel stock sync
order/fulfilment automation
unified customer view
centralised reporting
Let’s talk, no strings attached.
