Kelley Kronenberg
AI-Powered Legal Ops Driving 30% Efficiency and 80% Faster Docs
Kelley Kronenberg + Systango: AI, automation, and a unified client portal to streamline legal workflows and visibility.
Outcome Snapshot
30%
increase in workflow efficiency
80%
faster document turnaround with intelligent processing
20%
reduction in workforce load via AI client support
Firm-wide visibility
through real-time dashboards
Client
Kelley Kronenberg is a full-service US law firm with 175+ attorneys across multiple practice areas. Rapid growth exposed operational silos and manual workflows that slowed case work and client service.
Challenge
Fragmented systems and hand-offs across Power Apps, CRM, and reporting created delays, duplicate effort, and limited visibility. The firm needed a modern, integrated experience for staff and clients—without increasing headcount.
Objectives
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Resolve data silos: unify Power Apps, Dynamics CRM, and Power BI for a single source of truth
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Automate repetitive work: document parsing, data entry, approvals
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Centralise client servicing: secure portal for case info, documents, and payments
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Improve operational visibility: role-based dashboards for caseloads and KPIs
Boost support responsiveness: AI assistant for routine client queries
What We Built
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Client portal: secure self-service for document access, payments, and case tracking
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AI document automation: ML models extract key fields and auto-populate records
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Data integration framework: seamless data flow across Power Apps, Dynamics CRM, and Power BI
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AI chatbot: handles FAQs and triage to reduce manual support
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Real-time dashboards: interactive views for legal KPIs, caseloads, and performance
Impact
30%
efficiency uplift across legal workflows
80%
faster docs from intake to filing
20%
workforce load reduction via AI support
Higher
client satisfaction with secure self-service and faster responses
Build Facts
Platform
Microsoft Power Apps
Dynamics CRM
Power BI
Focus
Document parsing/IDP
AI assistant for client queries
Let’s talk, no strings attached.
